All Systems Operational

About This Site

System Status for FogBugz and Kiln.

FogBugz Website   ? Operational
FogBugz API   ? Operational
Kiln Website   ? Operational
Kiln Repositories - HTTPS   ? Operational
Kiln Repositories - SSH   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
FogBugz Website Response Time
Fetching
FogBugz API Response Time
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Kiln Website Response Time
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Past Incidents
Dec 10, 2018

No incidents reported today.

Dec 9, 2018
FogBugz Website is unavailable - Manuscript not available, showing error message: '503: Service Unavailable' - MANUSCRIPT-14571
Resolved - Outage has been resolved, outage duration was 4:53.
All services are back online and the issue is fixed.
Dec 9, 14:15 EST
Update - Problems identified:
An infrastructure issue is causing the incident. A critical server was accidentally shut down.
Actions taken:
Team is waiting for an update from the support .
Estimated duration: 300 minutes.
Dec 9, 13:39 EST
Update - Problems identified:
An infrastructure issue is causing the incident. A critical server was accidentally shut down.
Actions taken:
Reprovisioning infrastructure - The responsible team has been contacted to start this server.
Estimated duration: 300 minutes.
Dec 9, 12:45 EST
Update - Problems identified:
An infrastructure issue is causing the incident. A critical server has been accidentally shut down
Actions taken:
The responsible team has been contacted to start this server
Estimated duration: 30 minutes.
Dec 9, 11:57 EST
Identified - Starting December 09, 2018 12:59 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting all customers.
We are working on the resolution and expect to have it resolved within the next 30 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Dec 9, 08:01 EST
Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018
FogBugz Website is unavailable - Application is not accessible - MANUSCRIPT-14493
Resolved - Outage has been resolved, outage duration was 0:25.
All services are up
Dec 6, 05:46 EST
Identified - Starting December 06, 2018 10:27 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 60 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Dec 6, 05:29 EST
Dec 5, 2018

No incidents reported.

Dec 4, 2018
FogBugz Website performance degraded - few services throws error message - MANUSCRIPT-14410
Resolved - Outage has been resolved, outage duration was 0:13.
SQLNY9 customers got an outage
6 customer trial database
Only 1 customer is really affected
Dec 4, 04:04 EST
Identified - Starting December 04, 2018 08:37 GMT we are experiencing an incident: FogBugz Website performance degraded. This is affecting all customers.
We are working on the resolution and expect to have it resolved within the next 30 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Dec 4, 03:41 EST
Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018
FogBugz Website is unavailable - Vms not starting - MANUSCRIPT-14270
Resolved - Outage has been resolved, outage duration was 4 hours and 12 minutes.
All services are up
Nov 30, 02:05 EST
Identified - Starting November 29, 2018 21:48 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 60 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Nov 30, 02:04 EST
Nov 29, 2018

No incidents reported.

Nov 28, 2018
FogBugz Website Maintenance Window - MANUSCRIPT-14223
Completed - The scheduled maintenance has been completed.
Nov 28, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 10:30 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 09:21 EST
Scheduled - On date November 28, 2018 15:30 GMT, FogBugz Website will undergo scheduled maintenance. The maintenance window is as follows:
Scheduled Start Date: November 28, 2018 15:30 GMT
Scheduled End Date: November 28, 2018 16:00 GMT

What is being addressed: Upload configuration for fogbugz.com update. No downtime is expected
Nov 28, 09:19 EST
Nov 27, 2018

No incidents reported.

Nov 26, 2018
FogBugz Website is unavailable - Application is down - MANUSCRIPT-14140
Resolved - Outage has been resolved, outage duration was 0:20.
System performance is back to normal
Nov 26, 06:29 EST
Identified - Starting November 26, 2018 11:08 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 60 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Nov 26, 06:18 EST
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