All Systems Operational

About This Site

System Status for FogBugz and Kiln.

FogBugz Website   ? Operational
FogBugz API   ? Operational
Kiln Website   ? Operational
Kiln Repositories - HTTPS   ? Operational
Kiln Repositories - SSH   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2019
Resolved - Outage has been resolved, outage duration was 0:18(Hours:Minutes).
system performance is back to normal
Jan 18, 16:50 EST
Identified - Starting January 18, 2019 19:56 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 30 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Jan 18, 15:06 EST
Resolved - Outage has been resolved, outage duration was 0:10(Hours:Minutes).
Services are working fine and outage is over. More details to follow in RCA.
Jan 18, 10:03 EST
Update - Actions taken:
Skype group has been created and investigation started. More details will be provided soon.
Estimated duration: 30 minutes.
Jan 18, 09:50 EST
Identified - Starting January 18, 2019 14:34 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 30 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Jan 18, 09:36 EST
Resolved - Outage has been resolved, outage duration was 0:04(Hours:Minutes).
All services are up
Jan 18, 06:03 EST
Identified - Starting January 18, 2019 10:39 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 60 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Jan 18, 05:41 EST
Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019
Resolved - Outage has been resolved, outage duration was 0:08(Hours:Minutes).
Manuscript.com is back. The issue caused by an automatic restart of the site's VPN
Jan 13, 01:48 EST
Identified - Starting January 13, 2019 06:30 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting all customers.
We are working on identifying the root cause and fixing it.

We will provide an update every 30m or as soon as incident is resolved.
Jan 13, 01:32 EST
Jan 12, 2019

No incidents reported.

Jan 11, 2019
Resolved - Outage has been resolved, outage duration was 1:20(Hours:Minutes).
all services are up
Jan 11, 19:11 EST
Update - Problems identified:
Connectivity issue is causing the incident
Actions taken:
Team is troubleshooting underlying cause of issue
Estimated duration: 30 minutes.
Jan 11, 18:21 EST
Identified - Starting January 11, 2019 22:40 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 30 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Jan 11, 17:41 EST
Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019
Resolved - Outage has been resolved, outage duration was 0:19(Hours:Minutes).
fix has been installed
Jan 7, 16:43 EST
Identified - Starting January 07, 2019 21:18 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 30 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Jan 7, 16:23 EST
Jan 6, 2019
Completed - The scheduled maintenance has been completed.
Jan 6, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 04:00 EST
Update - On date 2019-01-06T09:00:00.000+0000, the product will undergo scheduled maintenance. The maintenance window is as follows:
Scheduled Start Date: 2019-01-06T09:00:00.000+0000
Scheduled End Date: 2019-01-06T12:00:00.000+0000

What is being addressed:
*Summary*: Deploy a new version of FogBugz

*Start*: 2019-01-06 09:00 AM UTC 
*End*: 2019-01-06 11:00 AM UTC 
*Impact*: FogBugz
*Expected downtime*: 0 minutes.
Jan 4, 14:19 EST
Scheduled - On date January 05, 2019 06:30 GMT, FogBugz Website will undergo scheduled maintenance. The maintenance window is as follows:
Scheduled Start Date: January 05, 2019 06:30 GMT
Scheduled End Date: January 05, 2019 08:30 GMT

What is being addressed: *Summary*: Deploy a new version of FogBugz

*Start*: 2019-01-05 06:30 AM UTC 
*End*: 2019-01-05 08:30 AM UTC 
*Impact*: FogBugz
*Expected downtime*: 0 minutes
Jan 4, 07:35 EST
Jan 5, 2019

No incidents reported.

Jan 4, 2019

No incidents reported.