FogBugz and Kiln On Demand Status

Mar 21, 2019

No incidents reported today.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

FogBugz Website performance degraded - MANUSCRIPT-16587

Resolved - Outage has been resolved, outage duration was 0:06(Hours:Minutes).
system performance is back to normal
Mar 19, 14:32 EDT

Identified - Starting March 19, 2019 17:58 GMT we are experiencing an incident: FogBugz Website performance degraded. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 60 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Mar 19, 14:06 EDT

FogBugz Website performance degraded - MANUSCRIPT-16587

Resolved - Outage has been resolved, outage duration was 0:03(Hours:Minutes).
system performance is back to normal
Mar 19, 14:04 EDT

Identified - Starting March 19, 2019 17:58 GMT we are experiencing an incident: FogBugz Website performance degraded. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 60 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Mar 19, 14:01 EDT

Mar 18, 2019

Impacted search functionality.

Resolved - Search functionality and overall performance was degraded because of intermittent connectivity issues. This incident has been resolved.
Mar 18, 16:55 EDT

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

FogBugz Website Maintenance Window - MANUSCRIPT-16382

Completed - The scheduled maintenance has been completed.
Mar 10, 01:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 23:01 EST

Scheduled - On date March 10, 2019 04:00 GMT, FogBugz Website will undergo scheduled maintenance. The maintenance window is as follows:
Scheduled Start Date: March 10, 2019 04:00 GMT
Scheduled End Date: March 10, 2019 06:00 GMT

What is being addressed: Maintenance Window to release the version 8.21.931 to Production
Mar 8, 13:50 EST

Mar 9, 2019

Kiln Website Maintenance Window - KILN-2003

Completed - The scheduled maintenance has been completed.
Mar 9, 10:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 03:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Mar 8, 14:34 EST

Update - We will be undergoing scheduled maintenance during this time.
Mar 8, 14:33 EST

Update - On date March 09, 2019 08:00 GMT, Kiln Website will undergo scheduled maintenance. The maintenance window is as follows:
Scheduled Start Date: March 09, 2019 08:00 GMT
Scheduled End Date: March 09, 2019 15:00 GMT

What is being addressed: Enhance infrastructure High Availability and fix small Infrastructure Issues.
We expect small service interruptions during the period up to 3h
Mar 8, 14:30 EST

Update - On date March 09, 2019 08:00 GMT, Kiln Website will undergo scheduled maintenance. The maintenance window is as follows:
Scheduled Start Date: March 09, 2019 08:00 GMT
Scheduled End Date: March 09, 2019 15:00 GMT

What is being addressed: Enhance infrastructure High Availability and fix small Infrastructure Issues.
We expect small service interruptions during the period up to 3h
Mar 8, 14:28 EST

Update - We will be undergoing scheduled maintenance during this time.
Mar 8, 14:25 EST

Update - We will be undergoing scheduled maintenance during this time.
Mar 8, 14:21 EST

Update - On date March 09, 2019 08:00 GMT, Kiln Website will undergo scheduled maintenance. The maintenance window is as follows:
Scheduled Start Date: March 09, 2019 08:00 GMT
Scheduled End Date: March 09, 2019 15:00 GMT

What is being addressed: Enhance infrastructure High Availability and fix small Infrastructure Issues.
We expect small service interruptions during the period up to 3h
Mar 8, 14:19 EST

Scheduled - On date March 09, 2019 08:00 GMT, Kiln Website will undergo scheduled maintenance. The maintenance window is as follows:
Scheduled Start Date: March 09, 2019 08:00 GMT
Scheduled End Date: March 09, 2019 15:00 GMT

What is being addressed: Enhance infrastructure High Availability and fix small Infrastructure Issues.
We expect small service interruptions during the period up to 3h
Mar 8, 14:17 EST

Kiln Website Maintenance Window - KILN-1992

Completed - The scheduled maintenance has been completed.
Mar 9, 03:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 01:00 EST

Scheduled - On date March 09, 2019 06:00 GMT, Kiln Website will undergo scheduled maintenance. The maintenance window is as follows:
Scheduled Start Date: March 09, 2019 06:00 GMT
Scheduled End Date: March 09, 2019 08:00 GMT

What is being addressed: Maintenance Window to release the version 3.2.273 to Production
Mar 8, 14:37 EST

Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.

System Status: FogBugz and Kiln

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