All Systems Operational

About This Site

System Status for FogBugz and Kiln.

FogBugz Website ? Operational
FogBugz API ? Operational
Kiln Website ? Operational
Kiln Repositories - HTTPS ? Operational
Kiln Repositories - SSH ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2019

No incidents reported today.

Jun 17, 2019
Resolved - Outage has been resolved, outage duration was 0:58(Hours:Minutes).
TBD
Jun 17, 09:12 EDT
Update - Problems identified:
Problem with network connectivity
Actions taken:
Ticket with ISP has been opened
Estimated duration: 60 minutes.
Jun 17, 08:49 EDT
Identified - Starting June 17, 2019 12:13 GMT we are experiencing an incident: FogBugz Website performance degraded. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 60 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Jun 17, 08:14 EDT
Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
Resolved - At 8:35 AM Eastern (12:35 PM GMT), we began receiving reports of an outage in our On Demand service for the following components:
Inbound Email
Outbound Email
Kiln
API
Webhooks

The issue was resolved at 11:40 AM (3:40 PM GMT). We identified and remediated the root cause, and now supervising the service until backlog accumulated would be completely clear.
Sorry for the interruption and thanks for your patience.

If you have any questions, feedback, or concerns, please contact us.
Jun 13, 17:22 EDT
Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019
Resolved - Outage has been resolved, outage duration was 2:00(Hours:Minutes).
The email service is restored and the queue is freeing up
Jun 5, 14:37 EDT
Update - Problems identified:
The email contains require time to process all pending messages
Actions taken:
Testing to identify the case for this issue
Estimated duration: 30 minutes.
Jun 3, 15:52 EDT
Identified - Starting June 03, 2019 15:20 GMT we are experiencing an incident: FogBugz Website is experiencing intermittent failures. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 30 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Jun 3, 15:33 EDT
Jun 4, 2019

No incidents reported.