FogBugz and Kiln On Demand Status

System Status: FogBugz and Kiln

All Systems Operational

About This Site

System Status for FogBugz and Kiln.

FogBugz Website Operational

FogBugz API Operational

Kiln Website Operational

Kiln Repositories - HTTPS Operational

Kiln Repositories - SSH Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

FogBugz Website Response Time

Fetching

FogBugz API Response Time

Fetching

Kiln Website Response Time

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Past Incidents

Nov 20, 2018

FogBugz Website is unavailable - application cannot be accessed - MANUSCRIPT-13982

Resolved - Outage has been resolved, outage duration was 73 minutes (1 hour 13 minutes).
Back to normal
Nov 20, 02:15 EST

Identified - Starting November 20, 2018 06:45 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting all customers.
We are working on the resolution and expect to have it resolved within the next 30 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Nov 20, 01:51 EST

Nov 19, 2018

FogBugz Website is unavailable - application cannot be accessed - MANUSCRIPT-13976

Resolved - Outage has been resolved, outage duration was 0:22.
all services are up
Nov 19, 17:36 EST

Identified - Starting November 19, 2018 22:10 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 60 minutes.

We will provide an update every 30m or as soon as incident is resolved.
Nov 19, 17:15 EST

Nov 18, 2018

FogBugz status page is not updating - MANUSCRIPT-13950

Resolved - Changed: Status page integrations were fixed, status page was not displaying status correctly for 4 days, 17:00.
There were no customer impact during this period.
Resolved
Nov 18, 15:44 EST

Identified - Changed: Starting November 11, 2018 20:40 GMT we are experiencing an incident: FogBugz status page doesn't update it's information. This not impacting any FogBugz or Kiln applications or customers.
We are working on the resolution and expect to have it resolved soon.
Nov 18, 15:43 EST

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

FogBugz/Manuscript On Demand is not available

Resolved - This incident has been resolved.
Nov 12, 07:47 EST

Investigating - We are currently investigating this issue.
Nov 12, 07:32 EST

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

FogBugz: Upcoming Maintenance this weekend

Completed - The scheduled maintenance has been completed.
Nov 9, 23:31 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 22:00 EST

Scheduled - As part of the recent acquisition of FogBugz (formerly Manuscript) by DevFactory, we are improving our IT infrastructure. It includes the website and database.

We plan to start our work this Friday, November 9th, at 22:00 EST. The work will finish in about 2 hours and we expect 2-5 minutes downtime for fogbugz unavailability for every customer.

We are committed to making this process as seamless as possible, so please do take the required measures to mitigate the possible impact on your end-users.

If you have further questions, don’t hesitate to reach us at support@fogbugz.com or file a ticket at https://support.fogbugz.com. We will be happy to address them.

FogBugz Support
Nov 9, 22:00 EST

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.