Resolved -
Outage has been resolved, outage duration was 4:53.
All services are back online and the issue is fixed.
Dec 9, 14:15 EST
Update -
Problems identified:
An infrastructure issue is causing the incident. A critical server was accidentally shut down.
Actions taken:
Team is waiting for an update from the support .
Estimated duration: 300 minutes.
Dec 9, 13:39 EST
Update -
Problems identified:
An infrastructure issue is causing the incident. A critical server was accidentally shut down.
Actions taken:
Reprovisioning infrastructure - The responsible team has been contacted to start this server.
Estimated duration: 300 minutes.
Dec 9, 12:45 EST
Update -
Problems identified:
An infrastructure issue is causing the incident. A critical server has been accidentally shut down
Actions taken:
The responsible team has been contacted to start this server
Estimated duration: 30 minutes.
Dec 9, 11:57 EST
Identified -
Starting December 09, 2018 12:59 GMT we are experiencing an incident: FogBugz Website is unavailable. This is affecting all customers.
We are working on the resolution and expect to have it resolved within the next 30 minutes.
We will provide an update every 30m or as soon as incident is resolved.
Dec 9, 08:01 EST