FogBugz and Kiln On Demand Outage Resolved
Incident Report for FogBugz and Kiln On Demand
Resolved
At 8:35 AM Eastern (12:35 PM GMT), we began receiving reports of an outage in our On Demand service for the following components:
Inbound Email
Outbound Email
Kiln
API
Webhooks

The issue was resolved at 11:40 AM (3:40 PM GMT). We identified and remediated the root cause, and now supervising the service until backlog accumulated would be completely clear.
Sorry for the interruption and thanks for your patience.

If you have any questions, feedback, or concerns, please contact us.
Posted 2 months ago. Jun 13, 2019 - 17:22 EDT
This incident affected: FogBugz API, Kiln Repositories - HTTPS, and Kiln Repositories - SSH.