FogBugz: Upcoming Maintenance this weekend
Scheduled Maintenance Report for FogBugz and Kiln On Demand
The scheduled maintenance has been completed.
Posted 6 months ago. Oct 13, 2018 - 05:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 6 months ago. Oct 12, 2018 - 21:00 EDT
As part of the recent acquisition of FogBugz (formerly Manuscript) by DevFactory, we are migrating the IT infrastructure to our enterprise environment. It includes the website, applications, database, internal tools, etc.

We plan to start our work this Saturday, October 13th, at 1 AM UTC. The work will finish in about 8 hours and we expect about 4 hours of downtime during this period.

We are committed to making this process as seamless as possible, so please do take the required measures to mitigate the possible impact on your end-users.

IMPORTANT: For users behind a Firewall, there will be a few changes on the IP Addresses on our servers. You will need to add this sub-net to your Firewall exception:

For the time being, do not delete the old sub-range as this will be used along with the old IP addresses.

You may also refer to the below help article:

If you have further questions, don’t hesitate to reach us at or file a ticket at We will be happy to address them.

FogBugz Support

401 Congress Avenue Suite 2650, Austin, TX 78701
Posted 6 months ago. Oct 11, 2018 - 23:47 EDT
This scheduled maintenance affected: FogBugz Website, FogBugz API, Kiln Website, Kiln Repositories - HTTPS, and Kiln Repositories - SSH.